Privacy Policy

General information

Data Controller

Identity: FIRUSUB SL
Address: PL SON LLAUT 37 Es:1 Pl:00 Pt:15 S-37, CIF B44667079
Email: firusub@gmail.com.

Data Processed

FIRUSUB collects and processes the following personal data:

• Identification data: Name, surname, postal address, telephone number, email address.
• Transaction data: Information about payments and purchases made in our online store.
• Browsing data: IP address, device type, operating system, browser type, pages visited and browsing time.

Purposes of the Treatment

The personal data provided will be used for the following purposes:

• Reservation and Purchase Management: Process and manage reservations for diving activities and purchases of products in our online store.
• Communication with the User: Respond to queries, requests for information and provide assistance related to our services.
• Marketing and Commercial Communications: Send promotional information and offers related to our services and products, provided that the user’s prior consent has been obtained.
• Service Improvement: Analyze browsing behavior and interactions on the Website to improve our services and the user experience.

Legitimation of Treatment

The processing of user data by FIRUSUB is based on the following legal bases:

• Execution of a Contract: For the management of reservations and purchases, the processing of the user’s personal data is necessary.
• Consent of the Interested Party: For the sending of commercial communications and the use of non-essential cookies, the explicit consent of the user will be requested.
• Legitimate Interest: For the improvement of our services and the security of the Website.

Data Retention

Personal data will be kept for the time necessary to fulfil the purposes for which they were collected and as long as their deletion is not requested by the interested party. They will subsequently be kept blocked for the legally established periods.

Data Recipients

FIRUSUB will not transfer personal data to third parties, except under legal obligation or in the following cases:

• Service Providers: Companies that provide services on our behalf, such as payment platforms, web hosting services or marketing tools, with which the corresponding data processing contracts have been signed.
• Competent Authorities: In the event of being required by a judicial or administrative authority.

User Rights

The user has the right to:

• Access: Know what personal data we are processing.
• Rectification: Request the correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• Opposition: Oppose the processing of your data for marketing purposes or for reasons related to your particular situation.
• Limitation of Processing: Request the limitation of the processing of your data in certain circumstances.
• Portability: Receive your data in a structured format and transmit it to another data controller.

To exercise these rights, the user may send a request to the email firusub@gmail.com, attaching a copy of their identity document.